As a “hands on” operations driven company, Hotshots Sports Bar and Grill knows what it takes to operate a Hotshots Sports Bar & Grill franchise. As a Hotshots franchisee, you have the opportunity to benefit from this dedicated experience and knowledge. We view each franchise as an extension of the Hotshots family and their success is our top priority. It is important to us to provide attention to each franchisee to help them achieve their maximum potential. This attention is provided by our Corporate Support Team.
Once you sign your franchise agreement each franchisee has a designated opening specialist who works with them during the opening phases of every project. Your dedicated opening specialist will provide you with the Hotshot Sports Bar and Grill pre-opening guide and is there for you every step of the way from site selection to construction to opening.
The Hotshots Sports Bar and Grill pre-opening guide is the roadmap to opening your new Hotshots location. Starting with the day you sign your franchise agreement the pre-opening guide is a weekly step-by-step guide of what needs to be accomplished each week and how to get it accomplished in a timely and efficient manner. Your opening specialist works with you to answer any questions and ensure we stay on track with the opening process.
Site selection and lease negotiations are a very important parts of the opening process. Once you sign your franchise agreement and have financing in place, our team works with you right away to find the perfect fit for your new location. Our real estate team will first do an in-depth analysis on all the available real estate in the market which meets our site criteria. Next, we narrow that search to all of the locations which are within a 30 minute drive time of your home in an effort to ensure that your first location is convenient for you.
Once we have identified several great locations, our team will make a site visit to your market to evaluate these locations personally. Together we will visit each location and discuss the pros and cons of each. Ultimately we want to narrow it down to the location we all feel has the best opportunity to maximize the return on investment.
After identifying the best locations we will submit a Letter of Intent (LOI) on your behalf addressing all the main business points that are required for the business. Depending on the market and the number of locations we identify as great opportunities we may choose to submit multiple LOI’s. This allows us to compare multiple options to better identify the best opportunity to maximize the return on investment. Once we determine the best option and the main deal points have been negotiated, your attorney will finalize the lease negotiations with the property landlord based on the LOI and your attorney’s recommendations.
Each franchisee has a dedicated project manager assigned to them during the opening process. The Hotshots project manager will work closely with the architect, contractor and you to ensure your location is opened in a timely and cost efficient manner. We find many franchisees are very excited to own a Hotshots Sports Bar and Grill but few want to learn how to be a project manager or construction supervisor. Our team doesn’t want you to learn how to build a Hotshots but how to own and operate one. Our team has countless years of experience building numerous locations for Hotshots as well as other concepts, and are extremely familiar with the in’s and out’s of the construction process.
Building a beautiful location and minimizing speed bumps during the construction process starts with choosing a great architect. We have a preferred architect for you to use who is familiar with developing blueprints based on experience and the Hotshots construction manual. Using an architect who has experience with the brand minimizes costly mistakes during the construction process.
During the architectural phase we will be working together to identify and vet potential construction companies to build your location(s). Once we have blueprints from the architect we will submit these to the identified companies for bids. As the bids come in we will assist in evaluating them, ask questions to ensure the bids are accurate and compare them side by side. Keep in mind, the cheapest bid is not always the best but neither is the most expensive. We assist in reviewing all of the bidding companies to identify the one who is most qualified to perform the work at a fair price.
While you are attending training, our project manager will be communicating with the contractor on site as well as the chosen construction company to ensure the project is continuing on track. We find this to be a huge relief to our franchisees, allowing them to focus on training and operating a Hotshots Sports Bar and Grill and not having to worry about the construction phase.
Prior to opening your Hotshots Sports Bar & Grill all operational owners and managers will attend a six week training program at multiple corporate training facilities. The training program covers every aspect of each department in a Hotshots Sports Bar and Grill. This is a hands on training program to ensure you and your management team know every aspect of the operation from back of the house to the front. Owners and general managers receive additional training regarding the financial requirements of the business.
Each owner and manager will have a final test in each department. Once graduated from all training, the team will return to their location to complete the final tasks before opening.
A day prior to opening the Hotshots Sports Bar and Grill training team will arrive at your location. The Hotshots training team, consisting of team members from each department required to operate your location, will initially be the lead for each department and then gradually turn the responsibilities over to your team. The Hotshots team will stay at your location for a minimum of one week to ensure a smooth transition into operations.
During day to day operations, questions and situations may arise that you will needs assistance with. Our dedicated support specialist has years of hands on experience and they are available daily to assist you. Hotshots believes great support is key to a franchisee’s success! Our support personnel are hand selected people who have worked for Hotshots for many years. Simply put, they are the best that our operation has to offer and they will be with you every step of the way.
Each franchisee is fully supported by our marketing department. With almost 3 decades in operation, we have certainly seen times change in the marketing world. Part of our success is adapting our marketing to the current environment. We have a complete annual marketing plan that includes traditional media like radio, print and TV as well as web and social media. And its simple to implement for each franchisee.
In addition to traditional marketing and advertising we will also teach you the ins and outs of in-store marketing. This includes weekly promotions, pool and dart leagues, on-site promotions and events, spontaneous promotions and tournaments. It is our goal to provide these types of entertainment during times when there is not a big sporting event being televised. Our customers come to us to have fun and it is our job to create that atmosphere, all day-every day!