5 Franchise Support Key Questions and Other Essentials
Building a franchise in our fast-paced and exciting marketplace can be a worthwhile endeavor and help move an owner to a new level in their professional life. A future franchise owner should step back and ask important questions about franchise support and other essentials before taking the first step.
And Hotshots Sports Bar and Grill is here to help! We’ve put together some of the most critical questions — and answers — to satisfy concerns about daily life running a franchise, the kind of franchisee support an owner can expect, and more.
What Makes a Great Menu?
Before moving into questions about franchisee support, it’s a good idea to cover the basics and provide fundamental information about hot franchises in general. And for a sports bar like Hotshots, menu quality and direction is one of the first areas to address.
The modern sports bar is much more than a place for people to watch the game. Hotshots Sports Bar and Grill has a full kitchen and an expert team behind the scenes working to create a menu our customers appreciate and enjoy.
The Food People Crave
We take a simple approach to our menu design at Hotshots food and drink franchise — we serve the kinds of meals people want, made with quality ingredients and prepared with care.
We pride ourselves on our lineup of grill favorites, from burgers and salads to St. Louis style pizza and wings. Our menu was carefully designed to be a hit with our guests, and it’s just one way we provide franchisee support to our owners, across the country.
How Do I Maintain Exceptional Customer Service? With Exceptional Franchisee Training & Support
There’s more to delivering first-rate franchisee support than creating a menu of classics done right, of course. Customers might come for great food, but they expect to receive quality care while they’re enjoying their meal and watching the game.
That’s why Hotshots Sports Bar and Grill has developed a customer-service policy that helps to ensure that everyone who visits us has an experience they remember and want to return to again.
Dedicated Care
Our customers are our priority from the moment they step through the door until they leave. We developed our 30-2-10 service guidelines with them in mind.
Each guest should be greeted at their table no more than 30 seconds after being seated, have their drink in hand two minutes after that, and be eating their meal within ten minutes of placing the order. It sets the pace for the business, and lets our customers know their comfort and care is our mission at all times.
What’s a Typical Day Like as a Franchise Owner?
For a Hotshots owner, every day is another opportunity to connect with customers and build the brand, backed by a team that wants to assist whenever possible, and who makes franchisee support their mission.
So, what can a franchise owner expect along the way? What’s involved in the day-to-day operations at Hotshots Sports Bar and Grill?
Leadership and Development
For a Hotshots owner, the day will often be dedicated to the surrounding team, the customers they care for, and the community that supports them.
Maintaining, training, and developing staff are always of central concern to an owner, and a portion of each day is usually used to help team members learn and grow. The remainder of the day will likely be spent overseeing operations, working with vendors and suppliers, being updated on franchise bar trends, and acting as brand ambassadors to the customers.
How Do I Manage Cost?
Questions of cost are natural when considering franchise ownership, and can be as or more important to a potential owner as concerns about franchisee support. The owner will be placing their time and energy into the brand, and they need to know they’re making a prudent choice before they begin.
Hotshots Sports Bar and Grill understands how to run a bar, and how crucial cost can be to a future owner, and we’ve designed our franchise model with that consideration in mind.
Quick-Start, Careful Planning
The best way to get expenses under control is to begin serving customers as soon as possible. Hotshots owners get access to our decades of industry experience, and our streamlined startup process that can get their location up and running faster and more efficiently.
Our attention to cost extends to our daily operations, too. Our longstanding vendor relationships help owners save on supplies and services, and we’ve planned out our menu to the ounce, to allow us to serve great food at the lowest possible price point and to maintain profitability.
How Much Franchise Support Can I Expect?
A franchise owner and the team they hire and train act as a unit, all pulling together each day to raise the brand and deliver a quality experience to every customer. But they aren’t alone.
Franchisee support from the brand can be an invaluable tool for an owner. Knowing there’s a seasoned group of dedicated professionals ready to step in and lend a hand can give them confidence, and help them stay focused on brand growth and on building the guest base.
Owner Assistance that Matters
Hotshots Sports Bar and Grill knows the power of robust support, and we’ve geared our franchise around providing it to our owners from day one.
Every new owner gets our assistance selecting territory and site, building out the location, and equipping it for business. We’re there to help with franchisee training and support whenever they can use the extra knowledge, and take an active role with ongoing education and professional development programs.
Get Superior Franchisee Support with Hotshots Sports Bar and Grill
Operating a sports bar franchise is a team effort. Hotshots Sports Bar and Grill delivers the kind of support needed to keep the team growing.
We’ve built a brand designed around good meals and great times, with a menu, customer-service policies, and dedication to fun our customers recognize and love. And we back up our owners with meaningful, continuing support.
Hotshots is preparing to expand into new territories, and we’d love to connect with you.
Want to find out more? Contact us today!
